right of withdrawal

A consumer is any natural person who enters into a legal transaction for purposes that are predominantly neither commercial nor self-employed.

Right of cancellation

You have the right to withdraw from this contract within fourteen days without giving any reason.

The cancellation period is fourteen days from the day
- on which you or a third party designated by you, who is not the carrier, have taken possession of the goods, provided that you have ordered one or more goods as part of a single order and this is or will be delivered in one go;

In order to exercise your right of withdrawal, you must inform us
(OXYSPIN GmbH, Muenchner Strasse 34, 83707 Bad Wiessee,
Telephone number: +49/8022 9254955, email address:
by means of a clear statement (e.g. a letter sent by post or an e-mail) of your decision to withdraw from this contract.
You can use the model cancellation form below, but it is not mandatory.

To meet the cancellation deadline, it is sufficient for you to send the communication regarding your exercise of the right of cancellation before the cancellation period has expired.

Consequences of revocation

If you cancel this contract, we will owe you all payments we have received from you, including delivery costs
(with the exception of the additional costs resulting from the fact that you have chosen a different type of delivery than the cheapest standard delivery offered by us), immediately and at the latest within 14 days from the day on which the notification of your cancellation of this contract has been received by us.

For this repayment, we use the same means of payment that you used in the original transaction, unless something else was expressly agreed with you; under no circumstances will you be charged fees for this repayment.

Any customs fees incurred will be borne by the recipient.

We can refuse repayment until we have received the goods back or until you have provided proof that you have sent the goods back,
whichever is earlier. You have the goods immediately and in any case no later than 14 days from the day on which you inform us about the cancellation of this contract,
return or hand over to us. The deadline is met if you send back the goods before the period of 14 days has expired. For returns within Germany, we assume the return costs. You are only liable for any diminished value of the goods resulting from the handling other than what is necessary to establish the nature, characteristics and functioning of the goods.

Reasons for exclusion or expiration

The right of withdrawal does not apply to contracts

• for the supply of goods that are not prefabricated, including a product personalized by engraving, and for the production of which an individual choice or determination by the consumer is decisive or which are clearly tailored to the personal needs of the consumer;

The right of withdrawal expires prematurely for contracts

• for the delivery of goods that have already been used. This also includes the filling of the product.
• for the delivery of goods that show visible signs of use as a result of use.

Please check the condition of the goods for defects or damage as soon as they arrive and report them to our customer service immediately.
If these have not been reported and are only determined after the return, compensation may have to be paid.

Sample withdrawal form

(If you want to revoke the contract, please fill out this form and send it back.)

- To OXYSPIN GmbH, Muenchner Strasse 34, 83707 Bad Wiessee,
Email address:

- I/ we (*) hereby revoke the contract concluded by me/ us (*) for the purchase of the following goods (*)/ the provision of the following service (*)

- Ordered on (*)/ received on (*)

- Name of consumer(s) - Address of consumer(s) - Signature of consumer(s) (only in the case of notification on paper) - Date

(*) Delete where not applicable.

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